What If My Items Are Faulty?

Faulty items that you have opened and worn can be returned. If your items develop a fault upon first wear they may be returnable, even after the 30 day period. This is at the discretion of our returns department. Please follow all care instructions as this affects eligibility.

What Types Of Items Can I Return?

Swimwear can be tried on if tags remain intact and they are returned with all packaging. Items must be worn over your own underwear for hygiene reasons. Please use any hygiene strips supplied.

When can't I return my items?

These are the circumstances under which you cannot return items. If you have removed the tags. If you have not placed the swimwear back into the packaging as it was sent to you. If the item has any animal hair on it. If the material is smeared with fake tan, make-up, or any other markings that render the swimsuit unsuitable for sale. If hygiene strips have not been used or underwear has not worn while tried on. Or under any other circumstances where your items are not reasonably able to be resold.

How Do I Return My Order?

If you are in the UK, please visit the Royal Mail Website and fill out the form to print out your custom return label. Pack your items and place your label on the box. Include this page with instructions, such as whether you would like a refund or exchange. Take your parcel to a Post Office. You must keep your proof of postage as missing parcels may not be eligible for a refund. Non-UK customers must contact us for instruction on how to return items, or you may not be eligible for a refund of your postage costs. Your parcel may take up to 10 working days to arrive, and you will receive an email once it does. Refunds can take 14 days to complete.

What Happens If I Need More Help?

You can contact us at or call us on (+44) 01625 460181, from 9am to 5pm, Monday to Friday.